How do I log in to my portal to make payments or see my balance?

Note: we need to have both a cell phone number and an email address to activate your portal

Be Careful - there are scam sites that will steal rental payments

Go to here or here (see below for what these look like) - but it's easier in the long run if you

 

Load the phone app “Online Portal by AppFolio”

 

Apple iTunes link    or    Google Play Android link

 

Important!

If you pay from a checking account (using the 9-digit routing # and your account number, found at the bottom of your checks), paying online is FREE.  You can make one-time payments or set up a recurring payment.

If you pay using a debit card or a credit card, there is a BIG FEE (around $30) per transaction, a fee that is on top of your rent and that goes to a third-party processsor (not us).

You can also pay in cash via PayNearMe (many 7-11s and CVSs, including in Elmira at the 7-11 at Washington & Davis) for a $3.99 fee - but ask us first so you get the bar scan that gives you credit for the payment.  See locations here - if it needs the vendor, use "American Capital RE"

Other ways to log on to your portal:

 

 

Go to AmericanCapitalRE.appfolio.com/connect - the site should look like this:

 

 

 

 

 

 

 

 

Go to https://www.appfolio.com/login - and choose “Tenants Login Here”.  The site should look like that.